Privacy policy
Last updated: October 15, 2024
At Karat India, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our platform, you consent to the practices described in this policy.
1. Information We Collect
We may collect personal information from you when you visit our website, place an order, subscribe to our newsletter, or interact with us in other ways. This information may include, but is not limited to:
● Personal Identification Information: Name, email address, phone number, billing address, shipping address, and payment information.
● Non-Personal Identification Information: Browser type, Internet Service Provider (ISP), referring/exit pages, date/time stamps, and clickstream data.
2. How We Use Your Information
We may use the information we collect for various purposes, including:
● To process your orders and manage your rentals and purchases.
● To improve our website and enhance user experience.
● To communicate with you regarding your orders, inquiries, or customer support.
● To send you promotional content, newsletters, and other marketing materials (you may opt out at any time).
● To analyze usage trends and gather demographic information for internal purposes.
3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. These include encryption, firewalls, and secure server hosting. While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except as necessary to provide our services or comply with the law. We may share your information with:
● Service Providers: Trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, delivery services).
● Legal Compliance: We may disclose your information when required by law or to protect our rights, privacy, safety, or property, or that of others.
5. Cookies and Tracking Technologies
Our website may use "cookies" and similar tracking technologies to enhance user experience. Cookies are small files placed on your device that help us understand how you use our site. You can choose to disable cookies through your browser settings; however, doing so may affect your ability to use certain features of our site.
6. Third-Party Websites
Our website may contain links to third-party websites. These sites have their own privacy policies and practices, and we do not have control over their content or handling of personal information. We encourage you to review the privacy policies of any third-party sites you visit.
7. Your Rights
You have the right to:
● Access and request a copy of your personal information.
● Request correction of inaccurate or incomplete information.
● Request deletion of your personal information (subject to legal obligations).
● Withdraw consent for the processing of your information at any time.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child, we will take steps to delete such information.
9. Changes to This Privacy Policy
Karat India reserves the right to update this Privacy Policy at any time. We will notify you of any significant changes through the email address you provided or by posting a notice on our website. Your continued use of our services after any changes indicates your acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Contact Us
We’d love to hear from you! Whether you have questions, feedback, or need assistance with your order, our dedicated team is here to help. Please feel free to reach out through any of the following methods:
Email: info@karatindia.com
Phone: +91 [Your Phone Number]
WhatsApp: +91 [Your WhatsApp Number]
Office Hours:
Monday to Friday: 9:00 AM – 6:00 PM IST
Saturday: 10:00 AM – 4:00 PM IST
Sunday: Closed
Address:
Karat India 303, Unique Industrial Estate, Twin T ower Lane, Prabhadevi, Mumbai, Maharashtra, India
Follow Us on Social Media:
Stay updated on our latest collections and promotions by following us on our social media
platforms: (all to be created)
● [Instagram]
● [Facebook]
● [Twitter]
● [LinkedIn]
We strive to respond to all inquiries within 24 hours. Thank you for choosing Karat India!
